I’m finishing up a project concentrating on the virtual instruction of leadership skills. It’s an interesting opportunity to design 90 minute pieces of instruction as therapy sessions. What I mean by that is, I’ve gone into the design of these sessions with the idea that most leadership and soft skill classes are pretty much common sense and that people just need to have the ideas pulled out of them and put into the context of their individual roles. Let’s face it, everyone KNOWS we need to provide coaching and feedback to our direct reports, and we know that it takes having a relationship to do so, so let’s not deliver that content like it’s WOW material – and instead put it into the practical context of how to develop those relationships and some best practices to making it work on the job. I liken it to therapy – we all know we shouldn’t argue with our spouses or throw dishes when we’re mad, but the counselor’s job is explaining how not to do that, and not that we shouldn’t do it. And, most likely, I know how to not do it, I’m probably just making other choices and need to be encouraged to make the right ones.
This is absolutely my favourite thing about instructional design – finding new, interesting ways to curate information and help learning stick. It’s not the scripting, not the sourcing of images – it’s the ideas around how to make the information I see (or the business sees) as important become important to the learner.